Safe to say, a pandemic is something you never really plan for. Especially when you have booked 5 store openings in NYC in 2020 and are brought on to tell the story of KKD New York Market entry. I am proud of the work my team has done during the most trying year in our careers. Like many in our industry, we faced challenges such as large events & conferences being cancelled overnight with no sign of rescheduling in sight and limited to no access to crucial store openings that had been planned for well over a year.